Service consommateurs

Shipping and Delivery


Reebok charges flat shipping rates per ship-to address. The flat rates correspond to delivery method. Rates are as follows:

  • Standard delivery – $4.50
  • Express delivery – $10.50

Reebok offers free ground shipping for all orders over $50 (excluding custom shoes) through UPS. At checkout you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to completion of your order.

Delivery Time

Standard shipping: 1-5 days in transit, your order will ship the same or next business day.

Express shipping: 1-3 days in transit, your order will ship the same or next business day.


Province Standard Express


Quebec 1-3 1-2
Alberta 3-5 1-3
Manitoba 3-5 1-3
Saskatchewan 3-5 1-3
Nova Scotia & New Brunswick 3-4 1-3
Prince Edward Island 3-4 1-3
Newfoundland & Labrador 3-6 1-3
British Columbia 4-6 1-3
Yukon Territories 4-7 2-3
Northwest Territories 4-7 2-3
Nunavut 4-7 2-3

All units refer to business days, exceptions apply to certain rural areas based on geographic location and environmental factors such as weather.

Please note, during holiday or promotional periods (such as boxing week or cyber Monday) delivery times can be impacted resulting in delayed shipments. This is due to holiday hours being in effect and significant increases in order volume. In order to get an estimated ship time you can call or email us in the contact us section.

Shipping Rules and Restrictions

  • Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays.
  • We cannot deliver to PO boxes.
  • Some deliveries require signature confirmation.
  • Please call our Customer Service team at 1 855 218 6554, if you have any questions.
  • Due to logistical difficulties in making deliveries to certain areas, we reserve our right to cancel your order and/or make such order subject to additional terms and conditions (including without limitation to requiring such orders to be conditional upon a minimum value of products being ordered in a single transaction). Our Customer Service team will notify you of cancellation and/or such conditions as soon as reasonably practicable after you place your order. This is an extremely rare scenario which Reebok endeavors to avoid

Your Reebok Custom Orders

Custom orders typically take 4 – 6 weeks to create and deliver. On occasions individual model deliver times can change. Custom shoes ship via FedEx (signature required) and will arrive separately from other items. We are not able to ship orders internationally or to PO Boxes. Your total shipping charge will automatically compute during checkout prior to completion of your order.

Rates are as follows:

  • International Direct Shipping to Canada. – $14.99

For Your Reebok orders, the full amount including shipping will be charged to your credit card upon completion of your order.