Why won’t my voucher work on sales products?

Last updated: 31/01/2017

If your voucher isn't working on sales products, it's probably due to the voucher's Terms and Conditions. Check the source of your voucher code for the voucher-specific Terms and Conditions. You can find the Terms and Conditions at the bottom of the email, below the Privacy Policy. Vouchers are always linked to their respective Terms and Conditions.

If sales products are excluded from your voucher, use your voucher on a regular product instead.

Did you find this article helpful?

Yes / No

WHERE IS MY ORDER?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

no answer to your question?

ask our customer care

Mon - Fri 8am to 7pm EST
Live Chat Mon - Fri: 9am to 10pm EST

 

You may experience a longer than normal wait time to connect with our team. We appreciate your patience!