What will happen to my warranty claim?
Last updated: 21/04/2020
We will make every effort to resolve your new or existing claim in a timely manner, however, we ask for your patience and understanding in the event of any delays. Any applicable timelines to your claim will be extended accordingly.
Frequently asked questions
- How do I check my order or delivery status?
- Why is my order late?
- What should I do if I haven't received my refund yet?
- What is the warranty on my product(s)?
- How do I return my product(s)?
- Can I get a notification when a product is back in stock?
- What happens to my voucher if I return my online order, or part of it, or if my order is cancelled?
- What should I do if my voucher code isn't working?
- Can I Exchange My Products?
WHERE IS MY ORDER?
Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.
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You may experience a longer than normal wait time to connect with our team. We appreciate your patience!