How long does delivery take?

Last updated: 18/08/2017

The time your order takes to be delivered varies depending on the type of products you order, your delivery address and the delivery method you choose.

Province Standard Delivery  Express Delivery 
Ontario 1-3 1-2
Quebec 1-3 1-2
Alberta 3-5 1-3
Manitoba 3-5 1-3
Saskatchewan 3-5 1-3
Nova Scotia & New Brunswick 3-4 1-3
Prince Edward Island 3-4 1-3
Newfoundland & Labrador 3-4 1-3
British Columbia 4-6 1-3
Yukon Territories 4-7 2-3
Northwest Territories 4-7 2-3
Nunavut 4-7 2-3

Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays.Please note that can only ship to Canada. During sale and promotion periods delivery might take a little longer than expected.
Please see below for more information on ordering personalised, YourReebok and mixed products.
YourReebok orders
For YourReebok orders, shipping takes 4 - 6 weeks. These products are designed  by you and created for you, so it takes a little longer for them to be sent.

Mixed orders
In the case of mixed orders containing YourReebok product and standard product, we’ll send the standard product first, followed by the YourReebok product. This way your full order isn’t slowed down.

Public holidays
Our warehouse is closed on the following dates: 01.01.2017, 14.04.2017, 17.04.2017, 01.05.2017, 25.05.2017, 05.06.2017, 03.10.2017, 31.10.2017, 25.12.2017, 26.12.2017. Orders placed on, or the day before one of these dates will take a little longer with an extended delivery time of a few extra business days.
Delivery Rules & Restrictions

  • We cannot deliver to PO boxes.
  • Due to logistical difficulties in making deliveries to certain remote areas, we reserve the right to cancel your order and make such orders subject to additional Terms & Conditions (e.g. requiring a minimum order value).
  • You will receive a notification in case of cancellation or in case of difficulties with processing your order shortly after the issue is identified.

Did you find this article helpful?

Yes / No


Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

no answer to your question?

ask our customer care

Mon - Fri 8am to 7pm EST
Live Chat Mon to Fri, 9am to 4pm EST


Call: 1-855-218-6554

toll free

Chat with our live agent

Mon to Fri, 9am to 4pm